Vendor booking

Your ezCater bill vs Cenvi.

Same catering program, same food cost. What changes is how much of it reaches your kitchen, and who owns the client afterwards.

What is being comparedKeeping your own clients against a marketplace commission.ezCater charges 15% + 2.99% on a marketplace order and 7% + 2.99% on ezOrdering, their own direct-order product. On a Cenvi paid plan the clients you bring yourself carry no commission at all.
Why it existsYou are paying a finder's fee on a client you already found.The first order from an office that had never heard of you is worth a commission. The fortieth repeat lunch from that same office is not, and ezOrdering still takes 7% plus 2.99% on it.
Why Cenvi winsCustom menus, a direct client, and your own repeat business at 0%.If you need national overflow volume, ezCater is genuinely good at that and you should keep it for exactly that. This page is about the clients you already have.
You are paying this bill if
  • Recurring corporate lunches run through a marketplace
  • You pay commission on clients who would have called you anyway
  • Dietary and headcount changes route through a middleman

The bill side by side

Based on a typical 500-meal/month program.

The annual bill, side by side

Effective yearly cost to the customer for a typical program: 500 meals/month at $20 per head, $120,000.00 in base food cost. Figures from each platform's public pricing.

Current platform

ezCater

15% + 2.99% out of your payout, with delivery and service fees added to the customer's bill

$146,400.00
Caterer commission15% + 2.99%
Customer-side feesAdded on top
Cenvi

Commission only

No service or delivery fee added to the customer's bill

$120,000.00
Caterer commission0% direct on a paid plan
Saved vs ezCater$26,400.00/yr

What the caterer takes home

A higher payout is what pays for better ingredients, bigger portions and the flexibility your client actually wants. Based on $120,000.00 in base food spend. Cenvi row highlighted.

PlatformCaterer commissionCaterer payout% kept by caterer
ezCater15% + 2.99%$102,000.0085.0%
Cenvi0% direct on a paid plan$108,000.0090.0%

What is actually different

Grouped by what each difference touches: your margin, the client relationship, and how the work actually runs.

What changesezCaterCenvi
Money
Caterer commission15% + 2.99% on marketplace orders, 7% + 2.99% on ezOrdering0% direct on a paid plan
Customer-side feesDelivery and service fees added to the customer's bill on top of your menu pricesNo separate platform service or delivery fee
When you get paidOne payment after deliveryDeposit up front, then balance, scheduled across the booking
Operations
MenusPre-set menus with limited customisation per orderFully custom menus, guest-count tiers, combos and add-ons
Dietary requirementsVegan, gluten-free, halal and kosher often cost extra or are unavailableHandled directly with you, at no extra platform cost
Headcount changes and last-minute asksRouted through the platform, with slow response timesReal-time chat on the booking itself
SupportTiered, with premium accounts getting faster helpOne-hour response in business hours, from a named human
Ownership
What else runs on the platformCatering onlyNine vendor categories, so one client can book your food and their venue in one place
Who the client talks toA middleman sits between the office and the kitchenTheir office manager, straight to you

The honest read

Both fit someone. Here is who.

Best for ezCater

Overflow volume, and offices that would never have found you. Their buyer network is what the 15% actually buys, and for an order that would not have existed, that is fair.

Best for Cenvi

Caterers running recurring corporate programs who want custom menus, a direct line to the client, and no service or delivery fee stacked on the customer's bill. On the free plan you keep 95% of every dollar instead of 85%. On a paid plan, the clients you bring yourself cost you no commission at all.

Keep ezCater for the orders it genuinely finds you. But ezOrdering is their own product for the clients you brought in yourself, and it still takes 7% plus 2.99% on every one of those orders, every year. On a Cenvi paid plan that same client costs you nothing in commission.

Caterers: keep the whole check on the clients you already had.

List your catering business in minutes.

Create your account and start taking direct bookings with custom menus, deposits and scheduled balance payments. No card required to look around. If you would rather walk through your numbers first, book fifteen minutes.

Or see how Cenvi works for caterers →

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